Frequently Asked Questions

Everything you need to know about caring for your ink.

Are Stories & Ink products vegan and cruelty-free?

Yes, 100%. All our tattoo care products are vegan-friendly and never tested on animals. We believe in ethical beauty that respects all living beings.

How soon can I use your products on a new tattoo?

Our Aftercare Cream is designed for use immediately after your tattoo session. However, we recommend following your tattoo artist's specific advice and waiting until the bandage is removed before starting your daily care routine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

Can I return products if I change my mind?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened.

Do your products contain parabens or harsh chemicals?

No, our formulas are free from parabens, sulfates, and harsh synthetic fragrances. We use high-quality, dermatologically tested ingredients to ensure they are safe for sensitive, tattooed skin.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.